Significant changes to appointment protocol are required to maintain a safe environment and decrease the risk of Covid 19 transmission. If you are intending to seek osteopathic care I ask that you read this page in it’s entirety so you know what to expect and how to prepare.

Risk Assessment

It’s important that you understand that Manual Osteopathic Therapy involves touch and close contact, therefore physical distancing is not possible during the course of an appointment. The enhanced clinic health and safety protocols can decrease the risk of Covid 19 transmission but cannot eliminate it.

Individuals who have diabetes, are undergoing cancer treatment, have cardiovascular disease, are immune compromised, or have other health conditions are at an increased risk for complications if Covid 19 is contracted.
If you are in this category, or have contact with someone who is, it is important that you weigh the risk vs. benefit of receiving osteopathic care at this time. If you are at a higher risk for complications and are seeking osteopathy I suggest you book the first appointment of the day.

Your Responsibilities

If you choose to seek osteopathic care at this time you will be required to engage in the following:


  • Complete a covid pre-screening  and consent form within 24 hours of your appointment 
  •  If you are feeling unwell, exhibiting covid symptoms, or are a close contact of someone testing positive for Covid 19 you will contact the clinic to reschedule your appointment. 
    Osteopathy will not be provided to anyone who presents ill at their appointment.
  • Agree to arrive no more than 5 minutes before  your appointment 
  • Arrive dressed appropriately for your appointment. Please wear soft, thin, loose clothing (gym shorts, loose yoga pant, t-shirt). Please no jeans/dresses/skirts/pantyhose/ sports bras.
  • Agree to arrive in and wear a personal protective mask for the duration of your osteopathic appointment. ATSM level 1, 2, 3 or an N95 are acceptable. No fabric masks. (Note: this is not required for pediatric appointments, but caregivers/guardians accompanying the child are required to wear a mask).
  • Agree to attend appointments unaccompanied (unless the client is a minor under the age of 18, then one guardian is requested to attend).
  • Agree to bring minimal belongings into the clinic. Please do not bring car seats into the clinic at this time.
  • Agree to wash your hands immediately upon entering the clinic.
  • Agree to receive your appointment receipt via email
  • Agree to make a punctual departure, allowing adequate time for cleaning and ventilation. 

Clinic Protocols

Personal Hygiene Practices

Your Manual Osteopathic Practitioner will:

  • daily self assess for Covid -19 symptoms & will cancel appointments if exhibiting any covid-19 like symptoms
  • will utilize covid-19 rapid tests as needed
  • wear mask during appointments
  • limit physical contact when possible
  • engage in enhanced hand hygiene practices

Environmental Hygiene Practices

The clinic room, bathroom and waiting room will be disinfected and the space will be ventilated between each appointment.

Time between appointments has been increased to allow for physical distancing, disinfecting, and ventilation.

An air purification system has been installed in the clinic. This system completely filters the air within the clinic space every 2 minutes.


Screening, Informed Consent and Communication

  • A link to Covid in-clinic protocols will be included in confirmation and reminder emails
  • A pre-screening, informed consent and risk assessment communication will be emailed to you for completion 24 hours prior to each appointment